Effective Date: January 19, 2026
At Excel Property, we value your trust. This Excel Property privacy policy outlines how we collect, use, disclose, and protect your personal information when you use our website (www.excelproperty.lk) or mobile app (collectively, the “Service”). We comply with Sri Lanka’s Personal Data Protection Act No. 9 of 2022 (PDPA) and follow best practices to safeguard your data.
By accessing or using the Service, you consent to the practices described here. If you disagree, please stop using our platform. For related terms, see our Terms and Conditions.
1. Why Privacy Matters to Us
We never sell your personal information to third parties. Instead, we collect only necessary data to deliver excellent real estate services like property listings, inquiries, and account management—in Colombo and across Sri Lanka.
However, transparency is key. Therefore, this policy explains everything clearly.
2. Information We Collect
We gather data in two main ways:
Information You Provide When you register, post a property ad, contact sellers via forms/phone, subscribe to alerts, join events, or give feedback, you may share:
- Full name
- Email address
- Phone number
- Postal address
- Profile picture
- Username and password
- Any details in your profile or messages
Automatically Collected Data (Usage Data) As you browse or use the app, we collect:
- IP address
- Browser type/version
- Device identifiers
- Pages visited, visit time/date, and duration
- Referral sources
Additionally, we use cookies and similar tools for better functionality.
3. Cookies and Tracking Technologies
Cookies help us remember preferences (e.g., hiding popups after one view) and enable features like “My Account” login.
Third-party advertisers (such as Google AdSense) may use cookies or web beacons for targeted ads—like showing Colombo real estate to local users. These collect IP address, ISP, browser info, and visit patterns for geotargeting.
You can disable cookies in your browser settings. However, this might limit some features, like logging in. For more on managing cookies, visit Google’s privacy tools.
4. How We Use Your Data
We process your information to:
- Operate and maintain the Service
- Handle registrations, ad postings, and inquiries
- Send service updates and notifications
- Personalize property recommendations
- Provide support and fix issues
- Analyze usage for improvements
- Prevent fraud and technical problems
- Meet legal requirements
We base processing on contract necessity, legitimate interests (e.g., security), consent (e.g., marketing), or legal obligations.
5. When We Share Your Data
We share data only in limited cases:
- With trusted service providers (e.g., hosting, analytics) under strict confidentiality
- Event partners, if you register for a joint event (with prior notice)
- To comply with law, protect rights/safety, or in mergers/acquisitions
We do not sell data. For Sri Lanka’s PDPA details, see the official overview here (Data Protection Authority site).
6. Your Rights Under This Privacy Policy
You can:
- Access or correct your data
- Request deletion (subject to legal retention)
- Object to processing or withdraw consent
- Unsubscribe from emails via links provided
Email us at contactus@excelproperty.lk. We typically respond within 7 working days for deletion requests.
7. Data Security and Retention
We use strong measures to protect your information. Still, no system is 100% secure.
We keep data only as long as needed for the purposes above or as required by law. After account closure, we may anonymize or delete it.
8. Links to Other Sites
Our Service includes third-party links. We are not responsible for their privacy practices—review them separately.
9. Updates to This Excel Property Privacy Policy
We may revise this policy. Changes appear here with a new effective date. For major updates, we notify via email or site notice.
Review periodically for the latest version.
10. Contact Us
Questions about this Excel Property privacy policy? Reach us at: Email: contactus@excelproperty.lk
We appreciate your trust and remain committed to protecting your privacy in Sri Lanka’s real estate market.